Privacy Policy

1. Information We Collect

At MasterBrains, we are committed to protecting your privacy. We collect several types of information from and about users of our website, including:

• Identity Data: Name, email address, profile avatar, and account identifiers.
• Usage Data: How you use our website, products, and services (pages viewed, features used, and similar activity).
• Technical Data: Internet protocol (IP) address, login data, browser type and version, device information, and platform details.
• Location Data: Approximate location when you allow it (for example, to verify proximity during registration or to power location-based features).
• Transaction Data: Order, payment, subscription, and billing details processed through our platform or integrated payment providers.
• Communications Data: Messages you send through contact forms, support requests, or in-app messaging features.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, operating, and maintaining our services.
• Authenticating users and securing accounts (including sign-in through third-party identity providers).
• Processing orders, payments, subscriptions, and related customer support.
• Notifying you about changes to our services or policies.
• Detecting, preventing, and addressing technical issues, fraud, or abuse.
• Improving and personalizing the user experience.

3. Cookies and Similar Technologies

We use cookies and similar technologies for session management, preferences, security, and analytics. For more detail, see our Cookie Policy.

4. Data Disclosure

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website, processing payments, delivering communications, or providing infrastructure, provided they agree to protect this information and use it only for the services they perform for us.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, export, or delete personal information we hold about you. Where available, you can manage much of this from your account settings. You may also contact us to submit a privacy-related request.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Address:
004, MR NIVAS